How to fix a leaking toilet cassette

There are various symptoms of a leaking lip seal, but the one we couldn’t ignore on the old Thetford C4 cassette toilet we had was when we were emptying the cassette. Carrying the cassette over to the disposal point, we were aware it was damp on the top, and there was definite evidence of leakage from the cassette as we walked across the field.

We found we needed to carry the toilet cassette horizontally to prevent leaks. This is one of the symptoms of a tired lip seal.

This rubber gasket creates a watertight seal between the toilet bowl and the cassette.

It’s crucial for preventing leaks and smells from seeping into the vehicle, and for the correct operation of the Thetford cassette toilet.

Happily, replacing a lip seal is pretty straightforward, so we headed off to Reading Caravans, our local accessory shop, and picked up the parts needed to get the repair done.

While we’re on the subject of toilets, don’t forget to make sure you have the best motorhome toilet chemical to use in your vehicle either.

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How we fixed the leaking toilet cassette

1. We picked up the new seal for our Thetford C4, but Reading Caravans told us there is a pre-2000 and a post-2000 version of the seal.

Our ‘van dates from 1998, so we got the early one.

The seal for a Thetford C4
The new seal for our Thetford C4

2. We took the cassette from the ’van and put it on the bench. In order to ensure it was as pleasant as possible to work on, we thoroughly cleaned the cassette before we started the task.

The cassette on the bench
We thoroughly cleaned the cassette

We dosed it with Thetford Duo Tank Cleaner.

3. Knowing the cassette was now as clean as it could be, we set to work on the repair. The first thing to do was to remove the six stainless-steel screws around the blade mounting. There is no great science to this, but do make sure that you keep them safe.

Removing the stainless-steel screws around the blade mounting
Removing the stainless-steel screws around the blade mounting

4. Once those were out, we slid the blade to one side to reveal two additional screws. These also need to be removed. They are identical to the previously removed screws, so can be
stored with them.

Sliding the blade to one side
We slid the blade to one side to reveal two additional screws

5. With that done, we could lift away the plastic retaining ring and reveal the lip seal. This is a good time to clean the whole area.

Lifting away the plastic retaining ring to reveal the lip seal
Lifting away the plastic retaining ring to reveal the lip seal

We removed the old seal and thoroughly cleaned the whole thing with antibacterial cleaner.

6. The old seal is not obviously damaged, apart from some age-related crazing after many years of service. The likely problem here is a lack of flexibility in the aged and old rubber. And this is not really surprising, given the hostile environment.

The old seal
The old seal

7. The new seal is removed from the packaging.

Thetford Seal Lubricant
Thetford Seal Lubricant

We used Thetford Seal Lubricant – a silicone-based fluid that helps to ensure the seal is kept pliable and flexible. This meant that the seal was easy to press into position.

8. With pre-2000 toilets such as ours, there are two cut-outs in the seal. These should be lined up with the screws in the lower surround. Once the alignment has been checked, the first two securing screws can be replaced.

Lining up the two cut-outs in the seal

9. Slide the blade back into position – it looks like it won’t fit, but it will. Once that is back in place, the other six screws can be replaced. There is no specific order, but we did them all finger-tight, and then snugged them up afterwards.

Screwing the six screws back into place

10. With the seal now replaced, we gave the whole cassette a good clean-down all over, lubricating all the moving parts using the Seal Lubricant. We filled it with clean water to ensure there were no leaks, then replaced it in the ’van.

Giving the cassette a wash

Make sure you’re aware of how to choose the right toilet chemicals for your motorhome loo too – it can be confusing with the various different types on the market, but having the right ones will play a big part in keeping your toilet clean and fresh.

Future Publishing Limited, the publisher of Practical Motorhome, provides the information in this article in good faith and makes no representation as to its completeness or accuracy. Individuals carrying out the instructions do so at their own risk and must exercise their independent judgement in determining the appropriateness of the advice to their circumstances and skill level. Individuals should take appropriate safety precautions and be aware of the risk of electrocution when dealing with electrical products. To the fullest extent permitted by law, neither Future nor its employees or agents shall have any liability in connection with the use of this information. You should check that any van warranty will not be affected before proceeding with DIY projects.


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